None of the shortcode checkboxes seem to do anything

I double-checked the shortcode generator after reading your post and I confirm they are working fine for us here. I have no idea what goes wrong for you. Kindly submit a ticket here https://plugins360.com/support/ with the following details. So, we can look into this.

1. Shortcode that you received from the generator
2. Screenshot of the back-end settings pages (Video Gallery => Settings => Display => Videos Layout and Video Gallery => Settings => Display => Categories Layout)
3. Front-end site link where you use the shortcode from the step#1.

• This reply was modified 4 years, 9 months ago by wpvideogallery.
• This reply was modified 4 years, 9 months ago by wpvideogallery.

OK I see what the problem is. The shortcodes are in fact working. The problem is that my site has dark blue background color scheme, and the black text is not visible against the background.

So next question, is there a way to change the text color to white (and change the size while I’m at it)?

Thanks!

Kindly try adding the following CSS code in the “Additional CSS” option of your theme’s “Customizer” menu,

.aiovg .aiovg-user,
.aiovg .aiovg-category,
.aiovg .aiovg-description,
.aiovg .aiovg-excerpt,
.aiovg .aiovg-views,
.aiovg .aiovg-count {
color: #ccc;
font-size: 1rem;
}

Hope, this solved your issue!

Thanks! This works great except the Show Category Name shortcode no longer works (it used to appear as black text that I could see if I selected the text, now it is not there at all)

Update – the category description appears on the category page (although it is still in black text). But not the category name.

Q1. This works great except the Show Category Name shortcode no longer works (it used to appear as black text that I could see if I selected the text, now it is not there at all)

Go to “Video Gallery => Settings => Display => Videos Layout” from your “WordPress Admin Panel”, locate the “Show / Hide” setting, check the “Video Excerpt” option, save the changes and check now.

Q2. The category description appears on the category page (although it is still in black text)

Kindly try adding the following CSS code,

#post-717 .entry-content p { color: #ccc; }

Hope, this solved your issue!

• This reply was modified 4 years, 9 months ago by wpvideogallery.

Video excerpt was already checked. Those work fine. It’s the category header at the top of each category page that is not working.

For the second question, the CSS code you sent worked. I can now see the category description in white.

But the category name does not appear (it used to appear, in black, before I added the CSS code that changed the text to white).

But the category name does not appear (it used to appear, in black, before I added the CSS code that changed the text to white).

Sorry, it was my mistake. In my previous reply, I had mistakenly said to check the “Video Excerpt” option. Actually, you need to check the “Category Name” option from the same settings page. In case the issue remains, you should have disabled it from the shortcode attribute. Kindly make sure the “[aiovg_videos]” shortcode you use doesn’t contain show_category=”0″.

Video excerpt was already checked. Those work fine. It’s the category header at the top of each category page that is not working.

Probably a conflict with your theme. It’s hard to get you a fix for such issues without checking it directly. Kindly submit a ticket here https://plugins360.com/users/

When I select “show category,” it doesn’t show me the category name at the top of each page. Instead, under each thumbnail I get all the categories that that video appears in (which is something I do not want).

If it’s a theme conflict, it’s not that big a deal. But I’ll submit a ticket, thank you.

The “show category” option in our settings page is to actually show/hide the category name under each thumbnails. So, if you don’t want to show category name under the thumbnails, simply disable it. The category name shows normally at the top of the single category page and there is no setting to hide it. I’m sure this is a theme conflict and we wait wait for your ticket.