Not a valid JSON response and posts do not show up

  • Resolved ACEkin

    (@acekin)


    4 years ago

    When I add any block that is designed to display posts I get the following error and the block does not work. What might I be doing wrong, if anything? Updating the post produces a similar message against a light red stripe at the top of the editor but I can see the block on the front end. Of course, I cannot set anything about the block, just defaults.

    Error loading block: The response is not a valid JSON response.

    Thank you,

    Cemal

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support arsengunner

    (@arsengunner)

    Hello @acekin! The issue is most likely caused by third-party plugins, which cause conflict with Getwid. Check this thread for more details.

    Regards,
    Arsen

    Thread Starter ACEkin

    (@acekin)

    Thank you, I think I will take the easier way out and disable GetWid. This happens only when I enable GetWid anyway.

    Thank you,

    Cemal

    Plugin Support dimned

    (@dimned)

    Hi Cemal @acekin,
    Thanks for your reply and accept apologies for the inconvenience. Unfortunately, we can not replicate the issue you have described and we guess the issue is caused by a conflict with a third-party plugin. If you are interested to go on using the Getwid blocks you may also specify the list of plugins installed on your site to help us identify the plugin that causes an issue.

    Thread Starter ACEkin

    (@acekin)

    Thank you, @dimned, I will let the sleeping dog alone. I am alright if I don’t enable GetWid. If you are interested in this for your development, I will be glad to give you access to the site that I use for experimental purposes. You need to provide me a secure contact method if you like to go and look around. Otherwise, I am all set.

    Cemal

    Plugin Support dimned

    (@dimned)

    Hi Cemal @acekin,
    Thanks for your reply. You may submit a request to our support team referring to this topic and providing access details in a private conversation with an agent. Thank you.

    Thread Starter ACEkin

    (@acekin)

    @dimned

    I have just submitted a ticket with access information to the site. Feel free to enable, disable, add plugins, or whatever else you may need. I hope it helps you and other users.

    Take care,

    Cemal

    Plugin Support dimned

    (@dimned)

    Hi Cemal @acekin,
    Thanks for the provided information. We have found out that there is a conflict with the NextGen gallery. We will do our best to fix it as soon as possible. Thank you so much for your collaboration.

    Thread Starter ACEkin

    (@acekin)

    @dimned, glad to be of some help.

    Cemal

Viewing 8 replies - 1 through 8 (of 8 total)
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