Not able anymore to upload any image to NextGen Gallery

  • Resolved fasamucker

    (@fasamucker)


    10 years, 1 month ago

    Hi Community

    I just noticed that any image uploads using NextGen are not working anymore.
    When I try to upload an image to a new or existing gallery, I always got a message “Upload complete – 0 images were uploaded” after I chosed an image and pressed the upload button. I use NextGen Plugin over a year without any trouble.

    I read a lot here in the forum, but all solutions I found are not working for me. This is what I tried so far:

    – Deactivation of all other plugins: no upload possible
    – Switch to permalink, delete browser cache : no upload possible
    – Switch back to standard WP theme : no upload possible

    Ive checked all permissions and group rights at OS level using my ssh connection. Its fine, Im able to upload and delete image to every folder in my wp-content folder.

    I appreciate any help. Using our wordpress page for a cycling team and need to strongly update lot of content (images/galleries).
    Thanks in advance.
    Sascha

    – WordPress up to date? ?yes version 4.1
    – NextGEN up to date? ?yes, Version 2.0.66.37
    – What version of NextGEN Gallery did you upgrade from? ? Not available: I did not upgraded jet, I just noticed that uploads are not working anymore. Maybe an update earlier was the reason, but I don’t know when this happened and which version I used before.
    (please confirm the following, with your server host tech) :
    – MySQL up to date (at least 5.0)? ? yes, 5.5.38-1~dotdeb.0
    – PHP up to date (at least 5.2.4)? ? yes, 5.4.36-1~dotdeb.0
    – The mod_rewrite Apache module activated?
    – PHP Safe Mode OFF? ? yes, off
    Additional information that will help us find a solution:
    – Who are you hosted with? ?https://www.seonature.org/ installing an running a wordpress by myself using SSH connection
    – What theme are you running? ? I use a selfmade template created in Artisteer 4
    – Which plugins do you have installed and activated?: ?Aksimet / BackupWordPress / Coming Soon / Content Slide Plugin / Fast Secure Contact Form / Ideas / Jetpack / Jetpack Lite / NextGen Gallerie / TinyMCE Advanced / WOrdpress Researcher ? All plugins are up to date.
    – Does this error still occur if you switch your theme to a WordPress Twenty series theme and deactivate all plugins except NextGEN Gallery? (please be sure to clear your browser cache and reload your site after deactivating) yes, it still occure.

    Here are the server details:
    Betriebssystem : Linux (64 Bit)
    Server : Apache
    Speicherverbrauch : 41.95 Mbyte
    MySQL Version : 5.5.38-1~dotdeb.0
    SQL Modus : Nicht gesetzt
    PHP Version : 5.4.36-1~dotdeb.0
    PHP Safe Mode : Aus
    PHP Allow URL fopen : An
    PHP Memory Limit : 256
    PHP Max Upload Gr??e : 16M
    PHP Max Post Gr??e : 16M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : N/As
    PHP Exif Modul : Ja ( V1.4 )
    PHP IPTC Modul : Ja
    PHP XML Modul : Ja

    Grafik-Bibliothek
    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Ja
    FreeType Linkage : with freetype
    T1Lib Support : Ja
    GIF Read Support : Ja
    GIF Create Support : Ja
    JPEG Support : Ja
    PNG Support : Ja
    WBMP Support : Ja
    XPM Support : Ja
    XBM Support : Ja
    JIS-mapped Japanese Font Support : Nein
    I appreciate any help. Using our wordpress page for a cycling team and need to strongly update lot of content (images/galleries)

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @fasamucker – No problem, I’m happy to help. Can you please try temporarily deactivating any other plugins you may have running and test again? You can also try a different browser, so you can rule out any browser conflict or browser add-on conflicts.

    Thanks,

    -Drew

    any resolution on this?

    Thread Starter fasamucker

    (@fasamucker)

    Hi photocrati,

    thanks for your reply.

    I did already, but I tried again. No success.
    Disabled all plugins ==> no upload
    testet with Chrom, IE and Mozilla.

    Let me know If i need to test anything else.

    Thanks,
    Sa

    Hi Sa,
    I had this problem when I first used Nextgen gallery. I just started a new WP site and have spent the past two days trying to upload photos. The work-around that I used last time and which I am using again (after trying all of the things that you did) may be more complicated than what you want to do:

    1) I create a new gallery with the Nextgen plugin (ex. mygalleryname)

    2) I use an FTP client (FileZilla in my case) to upload the pictures into the /wp-content/gallery/mygalleryname

    3) Go back to WP and the Nextgen plugin. Find the gallery I created and to which I uploaded my pics and choose “Scan folder for new images”. It will then create thumbnails etc.

    I recall from last year that once I got used to this process, it was actually pretty simple, allowed easy bulk uploading to the galleries, and still allowed me to take advantage of Nextgen’s other features.

    Hope this helps.

    NWOguy

    Hi all,
    @fasamucker, I have the same issue as you, and @photocrati, I tried the same tests, and uploads don’t works. There’re no errors in apache logs.

    Disabling all plugins –> HTTP Error during Upload
    Disabling personal themes and activating one of the WP standard –> Same error
    Tested with FF 35.0.1/Chrome 40.0.2/Safari 8.0.2/IE 11 on Windows and MacOSX platforms.

    My scenario:
    WP 4.1 (MU)
    NG 2.0.66.37

    @nwoguy, your rollback works fine, but it’s only this, a rollback… If you have a productive environment with 10-15 users that need to work with an web interface and they haven’t knowledge of FTP, permissions and other thinks, this solution it’s not comfortable… And exactly this is the main reason for we choose NextGen Gallery, because his use it’s comfortable. Thank you anyway…

    @photocrati, any solution please?

    Hey NextGen
    What gives! i’ve submitted support requests with a similar problem with no response.

    Plugin Contributor photocrati

    (@photocrati)

    @ebkframing – If you have submitted a Support request and we received it you will get a response today (during our regular business ours) where we can continue this conversation outside of the OP’s topic.

    @nwoguy – Thanks for sharing your work-around, if you are still having issues you would like us to help with please start a new topic so we can address your site’s specific issue.

    @netelbcn – With your site being referenced as a Multisite installation, there could be other issues at hand, please start a new topic so we can look at your specific site.

    @fasamucker (et al.) – You are welcome to send us a Bug Report (https://nextgen-gallery.com/report-bug/ … please reference this topic) so we can get a closer look at your site. We will likely need log in and FTP credentials for your WordPress installation as well. Please include those with your Bug Report.

    Thanks!

    – Cais.

    @photocrati Great!! I will do…

    Thread Starter fasamucker

    (@fasamucker)

    Hi @photocrati

    thanks for you help. I appreciate.

    I created a bug report containing all information that are requested. Let me know if something is missing.

    Thanks and .. good luck;)

    Sascha

    Plugin Contributor photocrati

    (@photocrati)

    @netelbcn – Thanks.

    @fasamucker – Thank you. Your report was quite extensive. I will be looking at it momentarily. Let’s keep the conversation in the Bug Report for the time being, as well.

    – Cais.

    Thread Starter fasamucker

    (@fasamucker)

    @nwoguy
    Thanks, I will use this workaround till the issue has gone. Thanks a lot,
    Sa

    Plugin Contributor photocrati

    (@photocrati)

    @fasamucker – I’m not seeing the “work-around” you are referencing but if it helps that is good to know.

    – Cais.

    Thread Starter fasamucker

    (@fasamucker)

    @photocrati:

    I`m using the way NWOguy described, and it works fine so far for me (instead of not beeing able to use the whole plugin)

    1) I create a new gallery with the Nextgen plugin (ex. mygalleryname)

    2) I use an FTP client (FileZilla in my case) to upload the pictures into the /wp-content/gallery/mygalleryname

    3) Go back to WP and the Nextgen plugin. Find the gallery I created and to which I uploaded my pics and choose “Scan folder for new images”. It will then create thumbnails etc.

    I recall from last year that once I got used to this process, it was actually pretty simple, allowed easy bulk uploading to the galleries, and still allowed me to take advantage of Nextgen’s other features.

    Best Regards,
    Sascha

    Plugin Contributor photocrati

    (@photocrati)

    @fasamucker – Thanks for the additional details.

    Hopefully the root cause to your specific issue will get sorted out soon.

    – Cais.

Viewing 14 replies - 1 through 14 (of 14 total)
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