• Resolved knowgames

    (@knowgames)


    Hi Chris,

    I am not able to add the game. Please check the screenshot and help to get the game.

    If I am not wrong there is some version is please help me to understand the same and corrective action to add the game on my website.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Chris David Miles

    (@chrisdavidmiles)

    Are you adding the shortcode [dinosaur-game] to the page?

    Thread Starter knowgames

    (@knowgames)

    Hi Chris,

    Yes, I have install your plugin multiple times and added shortcode [dinosaur-game] to the page but the result as it is shown link. Please the needful.

    Plugin Author Chris David Miles

    (@chrisdavidmiles)

    The link you provided is an unpublished draft. So no one can see it but you. You would need to publish it for anyone else to see it.

    You might try seeing if other shortcodes work if not, then it’s likely you’re using a shortcode in places where WordPress doesn’t render shortcodes by default like a footer or classic widget.

    You also might try disabling all other plugins except for this one to see if you can see the shortcode working. If that helps, then turn on your plugins again one at a time to determine which one is causing an issue. Optimization plugins that modify html/css/js often cause problems.

    Thread Starter knowgames

    (@knowgames)

    Hi Chris – there was a plugin issue. It is sorted now.

    Highly appreciate your support ??

    Plugin Author Chris David Miles

    (@chrisdavidmiles)

    I am glad you got it working. ??

    Can you tell me what plugin was causing the issue? Depending on what it was, I might be able to make a change to the dinosaur game plugin so that it’s compatible automatically. I have had to do that with a few image lazy loading plugins.

    Thread Starter knowgames

    (@knowgames)

    Hi Chris – In my case NitroPack plugin is cause the issue.

    I have deactivated it.

    Again thanks for your support.

    Plugin Author Chris David Miles

    (@chrisdavidmiles)

    Thank you for the information. I’ll reach out to nitropack and see if there’s anything they or I can do to be compatible by default. Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Not able to access the game’ is closed to new replies.