not able to access wp-admin after upgrade

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    First off, try flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server.

    Thread Starter logicalreviews

    (@logicalreviews)

    will that solve the issue? I am using a Godaddy VPS and I use plesk. I have cleared the application vault.

    Any specific cache I have to clear? I am not able to figure it out.

    Moderator t-p

    (@t-p)

    I would ask the hosting provider.
    try reviewing this thread: https://www.ads-software.com/support/topic/cant-access-dashboard-after-update-to-wp-4-7/#post-8523151

    Thread Starter logicalreviews

    (@logicalreviews)

    I have already checked it. I am using a Godaddy VPS, they said they do not have access to the server.

    Should I download wordpress 4.7 and replace all the folders except wp-include and check?

    or is it that only server cache clear will resolve the issue?

    Moderator t-p

    (@t-p)

    Should I download wordpress 4.7 and replace all the folders except wp-include and check?

    – If you want to try that, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter logicalreviews

    (@logicalreviews)

    I deactivaed the plugins
    I deactivated the theme
    Even did a manual update of my wordpress. i I cleared the wordpress cache.

    Above steps did not work.

    I use a Godaddy VPS. The support said that they cannot access my server.

    I used putty but i dont understand which cache to clear

    what all are the places that holds the cache?

    is home/var/cache is cleared.. what all other places the cache is there on a VPS?

Viewing 6 replies - 1 through 6 (of 6 total)
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