Not Able to Authenticate – I have SSL and PHP 5.6

  • Hello,

    I have used this plugin in the past without problems, but this time I’m getting some trouble.

    I have tried to authenticate the account by entering my HubSpot username and password, clicking allow on the HubSpot screen and then redirected back to my site. After it redirects, I get no messages and no errors but it will not give the authentication message below the button “Click Here to Authenticate”.

    I have tried to add “define(‘GF_HUBSPOT_DEBUG’, true);” to the bottom of my wp-config.php file, but it doesn’t generate a log when I try to authenticate again.

    I have a valid SSL and I’m on php 5.6.31. Server is a Windows Server 2012 with IIS 8.5

    Any ideas?

    Thanks!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Chris Lagasse

    (@soben)

    Hey ABarBot,

    I noticed something similar just yesterday. I had to do the authentication a couple times in order to get it to “take”…

    I will try to spend some time today working to replicate and get back to you if I find anything useful.

    -Chris.

    Thread Starter ABarBot

    (@abarbot)

    Hello Chris,

    Thank you very much for any help that you can provide. I very much appreciate it!

    -AbBarBot

    Thread Starter ABarBot

    (@abarbot)

    Hello,

    Just checking in with you. Did you ever make any progress on the issue with authenticating? I tried updating my PHP version to the latest available, but that didn’t help with the issue. I feel like it might have something to do with the SSL, but I can’t be sure.

    Thanks for any help.

    ABarBot

    Plugin Author Chris Lagasse

    (@soben)

    Hey ABarBot,

    Still haven’t had any confirmation of this, beyond the one instance I encountered it on one client…

    Have you enabled Logging and GF_HUBSPOT_DEBUG, and tried authenticating while it’s enabled? I wonder if there will be anything in the log.

    If you add define('GF_HUBSPOT_DEBUG', true); to your wp-config.php or functions.php of your theme, and then try to authenticate, check the error logs found in wp-content/uploads/gf-hubspot.log

    Let me know what you find, if anything?

Viewing 4 replies - 1 through 4 (of 4 total)
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