Not able to change email in account/billing

  • Resolved Mayda

    (@maydaohio)


    3 years, 8 months ago

    The email is grayed out and not editable, event though the UM Settings, allow user to edit email is checked. Viewing the field in code inspector shows the disable=” ” value is blank.

    <input disabled="" type="email" class="input-text um-form-field" name="billing_email" id="billing_email" placeholder="" value="[email protected]" data-key="billing_email" autocomplete="email username">

    I was able to change it in the users profile only as an admin on the backend. Please advise.
    We have the latest version with WooCommerce add-on and the UM premium theme.

    See screenshot https://drive.google.com/file/d/1HU1uO0V0zmdWkjiOrnzpATdUwWjurx1W/view?usp=sharing

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.ads-software.com website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!

    Regards.

Viewing 1 replies (of 1 total)
  • The topic ‘Not able to change email in account/billing’ is closed to new replies.