Not able to deactivate VideoPress.

  • Resolved stemsrus

    (@stemsrus)


    5 months ago

    Like a lot of y’all, I tried out VideoPress for a video that was previously in a cover page, but I didn’t get the expected result, so I removed the video and try putting it back into a cover page. However, I’m not able to put it back into either the standard video block or the cover page. I receive a message that reads, “I used up my one upload, so I should upgrade.”

    I went to Jetpack/Settings/Performance. In the Media section, the VideoPress is green and enabled, and I can’t toggle to disable it. Underneath, the switch, it reads, “This feature has been enabled by a site administrator. Learn more.”

    I went to the jetpack module page at the bottom and found VideoPress. When I click deactivate, no change occurs.

    How do deactivate VideoPress, so I get my video and cover page back?

    Ron

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  • Thread Starter stemsrus

    (@stemsrus)

    I figured it out. Jetpack videopress is installed separately from Jetpack. Once I deactivated and deleted Jetpack videopress, all is good now.

    Ron

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @stemsrus,

    Thanks for sharing the solution you found, even though we’re sorry to hear you deactivated VideoPress ??

    I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

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