• Resolved mgeoffrey

    (@mgeoffrey)


    Hi There,
    We have tables in our site and now many of them are not editable, we can only change color but cannot edit the content at all.
    One person had the issue before, but the solution wasn’t public

    Can you please let us know the issue.
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor erdembircan

    (@erdembircan)

    Hello @mgeoffrey,

    Sorry to hear you are having this issue. Previously when we got this issue, it was caused by another plugin corrupting table data thus making it not editable. We provide a script to user which cleaned those artifacts. In order to see if you are affected by a similar issue, we should first investigate the table builder in your server. Please create a user account for [email protected] so we can further investigate it.

    Best regards.

    Thread Starter mgeoffrey

    (@mgeoffrey)

    Done, you should have received an email ??

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @mgeoffrey,
    We investigated your tables and found that some of them are corrupted with lt-highlighter HTML tag, it might be a work of a plugin or possibly a browser extension. This HTML tag replaces the necessary data needed for text editing thus cells affected by it don’t respond to any kind of editing. At the moment we are writing a cleaner script for your tables that will remove and restore the text elements into editable state. Will let you know when we are finished. Sorry for the inconvenience.

    Best regards.

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @mgeoffrey,

    We cleaned up the affected corrupted tables, and edit functionality is working as intended now.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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