Not able to get past email and API key

Did you try to delete and reinstall the plugin?

If you’re still having trouble please post your error log.

Do you get an error when trying to save your email/API key or does something else happen?

I have tried to delete and reinstall now. Absolutely nothing happens when I try to save. All caches are off when i do it so that should not be an issue.

Really puzzling

/T

I can replicate the issue reported by @tmeldgaard on an install running PHP 5.3.3, WordPress 4.6.1, theme: Eighties Version 1.2.1, plugins:

-Background Update Tester Version 1.1
-Contact Form 7 Version 4.5
-Google Analyticator Version 6.4.9.7
-Google XML Sitemaps Version 4.0.8
-Share Buttons by AddThis Version 5.3.3
-Shortcode Menu Version 3.2
-Simply Show IDs 1.3.3
-ThreeWP Activity Monitor Version 2.12
-TimThumb Vulnerability Scanner Version 1.54

Web console output upon clicking “Save API Credentials” in 3.0.2:

TypeError: response is undefined
compiled.js:84318:5

v4ResponseOk()
compiled.js:84318
pluginResponseOk()
compiled.js:84952
[536]</asyncAPILogin/</<()
compiled.js:76761
[150]</request/<()
compiled.js:7020
[157]</Request.prototype.callback()
compiled.js:8411
[157]</Request/<()
compiled.js:8134
[161]</Emitter.prototype.emit()
compiled.js:9036
[157]</Request.prototype.end/xhr.onreadystatechange()
compiled.js:8493

Perhaps related, when I attempt to deactivate 3.0.2 I get a blank page (empty source HTML) and the following web console output:

The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. plugins.php

Hi @burval,

Plugin supports PHP 5.3.10+

Just as an FYI we’re adding functionality to 3.0.4 so that it fails gracefully if you’re running too low of a PHP version.

• This reply was modified 8 years, 2 months ago by thellimist.

@tmeldgaard what PHP version are you using?

Thanks

@furkan811,

I see. The plugin changelog at https://www.ads-software.com/plugins/cloudflare/changelog/ indicates “Added Support for PHP 5.3+” so I had assumed 5.3.3 would be sufficient. Will update PHP on my end.

Try this:

SSH into your server and cd into the cloudflare plugin folder. Run composer update, activate the plugin, enter credentials.

install composer (if you don’t already have it)
https://getcomposer.org/doc/00-intro.md#installation-linux-unix-osx

composer update

Activate the plugin
Enter your credentials

@burval, @tmeldgaard plugin version 3.0.4 is released. If you have PHP version problem the plugin will now give an understandable error. If you still continue to have the issue please open a new topic.

Thanks

Sorry – for the late answer. I am at PHP 7.0.6. Trying the composer thing sometime today.

/Torben

@tmeldgaard,

I think this might be the caching issue mentioned here:
https://www.ads-software.com/support/topic/problem-with-3-0-6-upgrade/#post-8264334

Does clearing Cloudflare’s cache AND the local browser cache fix your issue?

Thanks,
John