Not able to log in

  • Resolved robanna

    (@robanna)


    1 year, 3 months ago

    After upgrading to 2.5, after submitting the verification code, users are redirected back to the login page (wp-login.php) as if they had not logged in. No error, warning, or notification. It’s just an endless loop.

    This happens with every other plugin disabled, so I think we can rule out plugin conflicts.

    We are on a multisite configuration, WP: 6.2.2, PHP: 7.4.33.2, MySQL: 5.7.42, Webserver: Apache.

    Rolling back to 2.4.2 resolves the issue.

    • This topic was modified 1 year, 3 months ago by robanna.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor robertabela

    (@robert681)

    Thank you for using our plugin Robanna.

    I am sorry to read about your issue. Are you using the default WordPress login page or a custom login page? If it is the latter, can you please try logging in with the default WordPress theme?

    Looking forward to hearing from you.

    Thread Starter robanna

    (@robanna)

    I am using the default login page.

    Thread Starter robanna

    (@robanna)

    OK, I finally solved it. I am using a custom theme. I had to activate the twenty-twenty theme, log out, log in, then reactivate the custom theme.

    At this point it’s working as expected. Thank you

    Plugin Contributor robertabela

    (@robert681)

    I am glad to read that @robanna

    Should there be anything else we can assist you with, please do not hesitate to ask.

    Also, if you are happy with the plugin please spare a minute to rate it. These ratings are really helpful.

    Thank you and have a great day.

Viewing 4 replies - 1 through 4 (of 4 total)
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