not able to login in WordPress dashboard

  • Resolved kingshuk

    (@kingshuk)


    3 years, 3 months ago

    not able to login, cookies enabled, allowed, still not solved. please help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Also review https://www.ads-software.com/support/article/login-trouble/

    Thread Starter kingshuk

    (@kingshuk)

    yes, had to deactivate plugins via web sftp. then login to dashboard & activate back one by one. one of plugin was causing problem. issue resolved. thanks.

    {link removed}

    • This reply was modified 3 years, 2 months ago by Yui. Reason: redundant link(s) deleted
Viewing 2 replies - 1 through 2 (of 2 total)
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