not able to login to WP site

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Moderator t-p

    (@t-p)

    @azh20,

    Please do not jump into other topics. If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. A lot more people will see your post this way. That way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    Thread Starter n01queen

    (@n01queen)

    hello
    i followed these instructions from the link you sent…

    when i attempted to login i got the same “redirect” and a blank page

    any ideas?

    Moderator t-p

    (@t-p)

    Try MANUALLY updating. Download WordPress again and unzip it. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Please read the Manual Update directions first.

    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter n01queen

    (@n01queen)

    hello

    i encountered this statement:

    “For these instructions, it is assumed that your blog’s URL is https://example.com/wordpress/”

    this is not the case with my site which is:

    “consciousmoneymarket.org”

    does this make any difference?

    Moderator t-p

    (@t-p)

    See if you find this tutorial easier to follow:
    https://www.wpbeginner.com/wp-tutorials/how-to-manually-update-wordpress-using-ftp/

    Thread Starter n01queen

    (@n01queen)

    thanks t-p (@t-p) for your quick attention…
    i looked at the link and back at your instructions – i think i can follow

    will get back if this ‘fix’ doesn’t work

    Thread Starter n01queen

    (@n01queen)

    hello…

    i downloaded from www.ads-software.com…i opened the “wordpress” folder that was downloaded…there is no file or folder named “wp-config.php” there is a file named “config-sample.php”…what to do?

    thx…

    Moderator t-p

    (@t-p)

    – Make a copy of wp-config-sample.php (which comes with the WprdPress) and add all of your database connection details.
    – Then save the new file as wp-config.php and upload it to your WP folder.

    Thread Starter n01queen

    (@n01queen)

    hello…
    i’m kinda scattered these days…didn’t get this response until now…i do not use this address…forgot that it was associated with wordpress forums…thought that there had not been a response to my last request…

    where do i find my database connection details?

    thx…
    will be monitoring this address

Viewing 10 replies - 1 through 10 (of 10 total)
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