Not able to update content with Elementor

  • Resolved Martin Ry

    (@martin-ry-mathiasen)


    7 years, 4 months ago

    Hi

    After copying a site to a new install on WP Engine in order to make a new language version and updating plugins it is no longer possible to update content with Elementor plugin.

    Save button just keeps on spinning forever when we’re trying to save our changes.

    We’ve already tried disabling all other plugins, purching cache and changing theme to WP default themes. Didn’t fix our issue.

    We’ve update the config file according to your Please read before posting guideline

    Install is located here: cnconsitentemp.wpengine.com

    • This topic was modified 7 years, 4 months ago by Martin Ry.
Viewing 8 replies - 1 through 8 (of 8 total)

  • Have you tried going to Elementor > Tools in wp-admin and using Elementor’s built-in Replace URL functionality to update Elementor data in the database? Might help if there are still URLs in the new site’s database related to the original site.

    Also try re-saving permalinks to force WordPress to flush its rewrite cache…

    Thread Starter Martin Ry

    (@martin-ry-mathiasen)

    Hi purbeckpixels

    Thanks for your quick reply.

    I just tried both your suggestions and I’m afraid the issue remains.

    Thread Starter Martin Ry

    (@martin-ry-mathiasen)

    Hello again – any other suggestions?

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: 5.6.36
    PHP Version: 5.6.30-1+wpengine8
    PHP Max Input Vars: 1000
    PHP Max Post Size: 100M
    GD Installed: Yes
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.8
    Site URL: https://cnconsitentemp.wpengine.com
    Home URL: https://cnconsitentemp.wpengine.com
    WP Multisite: No
    Max Upload Size: 50 MB
    Memory limit: 40M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: Europe/Copenhagen
    Debug Mode: Active

    == Theme ==
    Name: Enterprise Pro Theme
    Version: 2.1.1
    Author: StudioPress
    Child Theme: Yes
    Parent Theme Name: Genesis
    Parent Theme Version: 2.5.2
    Parent Theme Author: StudioPress

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

    == Active Plugins ==
    Better Search Replace
    Version: 1.3
    Author: Delicious Brains

    Black Studio TinyMCE Widget
    Version: 2.3.2
    Author: Black Studio

    CMS Tree Page View
    Version: 1.3.4
    Author: P?r Thernstr?m

    Duplicate Post
    Version: 3.2
    Author: Enrico Battocchi

    Dynamic Widgets
    Version: 1.5.12
    Author: Qurl

    Elementor
    Version: 1.5.5
    Author: Elementor.com

    Enable Media Replace
    Version: 3.0.6
    Author: M?ns Jonasson

    Favicon by RealFaviconGenerator
    Version: 1.3.10
    Author: Philippe Bernard

    Genesis Simple Edits
    Version: 2.2.0
    Author: StudioPress

    Genesis Translations
    Version: 2.4.1
    Author: ThemeMix, Remkus de Vries

    Google Analytics for WordPress by MonsterInsights
    Version: 6.2.0
    Author: MonsterInsights

    Gravity Forms
    Version: 2.2.3
    Author: rocketgenius

    Page Templater For Elementor
    Version: 1.1.3
    Author: WPDevHQ

    Redirection
    Version: 2.6.5
    Author: John Godley

    Simple 301 Redirects
    Version: 1.07
    Author: Scott Nellé

    SiteOrigin Widgets Bundle
    Version: 1.9.3
    Author: SiteOrigin

    Yoast SEO
    Version: 5.0.2
    Author: Team Yoast

    == Must-Use Plugins ==
    Force Strong Passwords – WPE Edition
    Version: 1.6.4
    Author: Jason Cosper

    Stop long comments
    Version: 0.0.4
    Author: WPEngine

    WP Engine System
    Version: 3.2.1
    Author: WP Engine

    == Debug ==
    Errors: There are no errors to display

    Hi,

    I see you have the SiteOrigin Widgets Bundle active?
    That belongs to the SiteOrigin pagebuilder and might very well cause conflict with elementor pagebuilder?

    Are there still widgets created with the SiteOrigin builder that therefore now are no longer editable because you are using Elementor now?

    Same goes for the Black Studio TinyMCE Widget. Elementor has its own text widget, so maybe if earlier Black Studio TinyMCE Widget widgets where created, that could cause conflicts too.

    I know you have tried disabling all plugins, but what if the previously created widgets form siteorigin and Black Studio TinyMCE Widget are the cullprit?

    Annie

    • This reply was modified 7 years, 4 months ago by LogoLogics.
    Thread Starter Martin Ry

    (@martin-ry-mathiasen)

    Turns out it was an SSL related issue. It has now been fixed.

    Thanks for your time anyway ??

    Ah, glad it’s resolved, these things can be a frustrating pain!

    Hi @logologics,

    Just a heads up mate, the SiteOrigin Widgets Bundle is actually compatible with Elementor (reference). ??

    Hi Alex,

    Now that you mention it, I do remember now reading about that somewhere.
    Cool!

    Thanks!
    Annie

Viewing 8 replies - 1 through 8 (of 8 total)
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