• aimeekitty

    (@aimeekitty)


    The last time I was able to upload images properly to a NEXTGen gallery was sometime in August. I’m guessing that at some upgrade, NextGen changed and now it doesn’t work for me? When I upload to a gallery, it seems to be fine, but when you go to the page were the gallery is held or to the “manage gallery” section, only broken thumbnails show up. If you click on the thumbnail it says “The requested content cannot be loaded. Please try again later.” I’ve tried deleting the broken images and reuploading… I’ve tried uploading different images, etc.

    NOTE: This is being used on my own website on my own server, etc.

    You can see an example of the broken uploaded images here:
    https://aimeemajor.com/wp/costumes/historic-original/1945-hawaiian-dress/

    In early August it worked fine for me and has for years,… but now I can’t use it at all. ?? ??

    Please help!

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @aimeekitty – It sounds like you may have updated from our NextGEN Legacy version and the issue may need to have a closer look by our Support Team / Developers.

    Please submit a Bug Report (https://www.nextgen-gallery.com/report-bug/ … please reference this topic) and include a set of log in credentials for your WordPress installation with the rest of your site details.

    Thanks!

    – Cais.

    Thread Starter aimeekitty

    (@aimeekitty)

    Ok, I think I did that properly. I’m not sure what you mean by including my log in credentials, though… and I don’t know what NextGen Legacy version is…

    thanks for your help

    nscullion

    (@nscullion)

    I am having this same problem. I have recently upgraded to WP 3.7.1 and upgraded to new version of Nextgen as well. When I upload everything appears to be working correctly until I get an alert at the end saying 0 pictures uploaded correctly. I am also having an issue -which is probably related – with my media library. When I try to upload photos to it, the thumbnails do not show although the photos do show if I click the links.

    nscullion

    (@nscullion)

    I am having this same problem. I have recently upgraded to WP 3.7.1 and upgraded to new version of Nextgen as well. When I upload everything appears to be working correctly until I get an alert at the end saying 0 pictures uploaded correctly. The gallery lists the number of photos I’ve uploaded but then the links to these are broken. I am also having an issue -which is probably related – with my media library. When I try to upload photos to it, the thumbnails do not show although the photos do show if I click the links.

    mobileliftoff

    (@mobileliftoff)

    I am having the same problems as above with other users. I had WP 3.7 installed, and I cleared and cleaned up the database. I then installed NextGEN Gallery and it looked to be working. I then deactivated many of my plugins, like security and firewalls. Nothing, still shows ZERO images uploaded. I then proceeded to upgrade to WP 3.7.1. I am using the latest 2.0.33.. Still nothing and these are my settings below. What can we do to fix this? I am new to this plug in and the first time I used it, it does not work. I can not see going pro for this customer. I want to use this. So what do we do?

    Operating System : Linux (32 Bit)
    Server : Apache
    Memory usage : 43.27 MByte
    MYSQL Version : 5.5.33-log
    SQL Mode : Not set
    PHP Version : 5.3.24
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 268435456
    PHP Max Upload Size : 32M
    PHP Max Post Size : 33M
    PCRE Backtracking Limit : 500000
    PHP Max Script Execute Time : N/As
    PHP Exif support : Yes ( V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes
    Graphic Library

    GD Version : bundled (2.0.34 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : No
    XBM Support : Yes
    JIS-mapped Japanese Font Support : No

    Plugin Contributor photocrati

    (@photocrati)

    All – As suggested to the original topic poster, please submit a Bug Report with your site details.

    @aimeekitty – NextGEN Legacy is referring to older versions of NextGEN Gallery that were released prior to the current version branch of 2.0.x

    Your “log in” credentials refers to what you would use to access your WordPress installation’s dashboard. If you still wish to submit a Bug Report (https://www.nextgen-gallery.com/report-bug/) for this issue you can provide that information on the Bug Report.

    – Cais.

Viewing 6 replies - 1 through 6 (of 6 total)
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