• Resolved bs161

    (@bs161)


    I am not able to view beaver builder on my edit page. How to restore it.

    The problem is, I am not able to edit my webpage. I am using word press 4.9.6

    The page I need help with: [log in to see the link]

Viewing 11 replies - 16 through 26 (of 26 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @bs161,

    Just letting you know we’ve already sent a reply. ??

    Ben

    Thread Starter bs161

    (@bs161)

    Hi Ben, hope u received my mail. thanks and regards. Bobby

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @bs161,

    Just went through our mailbox but I couldn’t find any reply from your account. But I was able to reinstall the BB Lite on your site though. Are you still experiencing other problems? We can just continue the conversation here since the email is a hit or miss. Just make sure to keep the user account active just in case we need to get in. ??

    Ben

    Thread Starter bs161

    (@bs161)

    Thanks Ben, the website is working fine now. Go Daddy made me scare that I have to reinstall the plugin again and that I will lose all the construction done so far. I am happy to have contacted the support forum. Thanks once again.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Glad to hear that, @bs161! And no worries at all!

    The builder’s layout is saved to your database so so long that is intact, you’re not going to lose your them regardless of how many times the plugin is uninstalled/reinstalled. ??

    Have fun!

    Ben

    Thread Starter bs161

    (@bs161)

    Thanks Ben, I tried to create a new page today. That page is not getting published. Don’t know what’s the problem.

    Thread Starter bs161

    (@bs161)

    It is back to normal Ben. I got it sorted with Go daddy team. It was not a problem; I had skipped one step. Regards. Bobby

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Glad to hear you figured it out, Bobby! And thanks for taking the time to inform us. ??

    Have fun!

    Ben

    Thread Starter bs161

    (@bs161)

    There was a message today that, beaver building lite got deleted due to some error. I have reinstalled the beaver builder lite. Please check whether everything is ok. After the re-installation, things are working fine till now.

    Thanks and regards.

    Bobby

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @bs161,

    Really weird how it keeps on being deleted. Can you try getting in touch with your hosting and see if they can relay any more info about it?

    If you didn’t encounter any errors while reinstalling, and if everything is working fine, then it has been installed properly. There’s no need to worry about it. ??

    Ben

    Thread Starter bs161

    (@bs161)

    Thanks Ben. Appreciated

Viewing 11 replies - 16 through 26 (of 26 total)
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