not all my forms are showing in the drop down list

HI Tracy,

I’ll need a bit more info to understand the problem properly. Please provide the following:

1) A link to your site so I can see all your forms live
2) A screenshot of your “Donations > All Forms” page showing all your forms
3) A screenshot of the dropdown not displaying all the forms

Let me know on those items and we’ll go from there. Thanks!

flhbowlathon.com

How do I attach screenshots in the support forum?

Never mind… I uploaded to my google drive here is the link

https://drive.google.com/drive/folders/0BzTr04PAo5HsZHg4S0ctb1Fob1k?usp=sharing

Thank you for that. Makes it very clear. I might know what’s happening. I need to dig a little and will get back to you soon.

Hi, just checking in on this… is thereby chance resolution? The campaign is actively running and folks are wondering why the progress bars don’t reflect actual donations. The event is this week.

Oh my goodness… for some reason my reply isn’t here. I sent you a LONG reply about this issue same day as my last reply. Ug! Sorry about that. I’m posting here again:

I have good news and bad news for you:

GOOD NEWS
I have a fix for your issue

BAD NEWS
It means tweaking the core Give plugin for now.

HERE’S WHAT TO DO:
Login to your site via FTP, and go to this file:
/wp-content/plugins/give/includes/class-give-html-elements.php

Go to line 105 of that file and you’ll see this array:

$defaults = array(
    'name'        => 'forms',
    'id'          => 'forms',
    'class'       => '',
    'multiple'    => false,
    'selected'    => 0,
    'chosen'      => false,
    'number'      => 30,
    'placeholder' => esc_attr__( 'Select a Donation Form', 'give' )
);

On line 112 you see 'number' => 30, — change that to 'number' => -1,

The issue is that we’re only loading 30 donation forms in that dropdown. In order to load 100’s or even 1000’s of forms there without ruining your whole WP-Admin by using too many resources, we need to make that dropdown searchable. It’s totally possible, just not an easy fix. Since you don’t have too many forms (just more than 30) that minor tweak will work for you for now.

The reason why it’s “bad news” is because if you update the plugin and we DON’T have that fixed permanently, you’ll have to apply that fix again. But I’m pretty sure we’ll get that fixed in the next version.

Thanks for your patience!

• This reply was modified 7 years, 12 months ago by Matt Cromwell.