Not allowing for multiple file formats anymore, frontend messed up

  • Resolved liviucerchez

    (@liviucerchez)


    1 year, 5 months ago

    The v2 update doesn’t allow to add multiple file formats (woff2, woff, eot, ttf) and can’t generate a proper src in the cst_font_data CSS: src: url(font.woff2) format("woff2"), url(font.woff) format("woff"). The old 1.3 version had this option, why remove this useful feature?

    On top of this, the update caused fonts to be completely messed up in the new admin section and the front-end typography changed. The site uses Astra Pro.

    Sorry, it’s like the update was not properly tested.

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hello @liviucerchez


    I apologize for the inconvenience. If you have additional details regarding the problem, please feel free to share them with us at [email protected]. Kindly mention this support topic in your email, so we can provide you with appropriate assistance.

    Thank you!

    Thread Starter liviucerchez

    (@liviucerchez)

    Hello,

    Thank you for the quick reply, assistance will be appreciated in the form of a future release. Here are more details using screenshots.

    With v1.3.7 (ability to add multiple font formats via CSS ‘src’ and also edit URLs manually, useful when fonts are inside child theme):

    With 2.0.1 (no ability to add multiple file formats, just variations – a suggestion would be to allow multiple files to be selected when the Choose File is clicked, maybe wp.media({ multiple: true, ... }) in JS?);

    I’m using woff2 until a fix is available (I know it covers probably 98% of users), but compatibility with other formats would be appreciated. The screenshots are pretty self-explanatory, especially the CSS output.

    Hopefully this helps for future updates/releases.

    @liviucerchez Thank you for sharing details. Have you open ticket related this issue? If yes then can you please share ticket Id so our team can take closer look.

    Thread Starter liviucerchez

    (@liviucerchez)

    @simranchougule Thank you for the reply, I have not created a private ticket for this, as it’s not an issue specific only to me and it’s not specific to my site only. This is a feature that got removed with the new update, so the plugin developers should look into the details I’ve shared so far (the screenshots are pretty self-explanatory) and include the old feature in a new update. Thanks again.

    Hello @liviucerchez, Thanks for reply as per your suggestion we are working on it and will release an update soon.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @liviucerchez,

    We just released an update that contains the fix. Could you please confirm that this fixes the issue you are facing?

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Thread Starter liviucerchez

    (@liviucerchez)

    Hi @bsfherman ,

    After testing on a staging and live environment, I can confirm the issue is solved and I’m now able to select multiple file formats having the CSS output exactly as it should be. Thank you very much for the support and fast turnaround, much appreciated!

    Best regards!

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Thanks a lot for the confirmation, @liviucerchez. We appreciated!

    Kind regards,
    Herman ??

    Thread Starter liviucerchez

    (@liviucerchez)

    My pleasure @bsfherman – I also have a non-critical suggestion for future releases: the ability to edit the font name in the edit popup (an input to correct font name mistakes/typos).

    Thank you!

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Thanks for the suggestion, @liviucerchez. I will surely bring this to our team.

    Kind regards,
    Herman ??

Viewing 10 replies - 1 through 10 (of 10 total)
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