• Resolved naielah

    (@naielah)


    Hi,

    Ever since I updated the plugin, I cannot post on my forum. It is a private forum so I cannot include the link here.

    I have been using your plugin for 6-months without any issues.

    When I go to my forum, I type a new message, then press submit, and nothing posts. The post just looks blank, as if I never wrote anything.

    Any help would be appreciated. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Sorry you’re experiencing issues.

    I just checked the stats, and thousands of people have updated to the new version, but you’re the first (maybe only one) to experience this. We will troubleshoot it, but there’s a chance it may not be directly related to Style Pack.

    Considering it’s a private site, troubleshooting will be a little more difficult, but let’s start with some basics.

    1.) Did you update anything else recently or at the same time as Style Pack?

    2.) Do you have moderation tools enabled?

    3.) Do you have any words or phrases in the WP Discussion settings for blacklisted/disallowed words.

    4.) Do you have debugging enabled and are there any recent entries in the debug log file?

    5.) When you make a post, you say it shows up empty/blank. Do the post actually save in the DB? Can you see the empty/blank post in the WP admin panel? Or is it not being saved at all?

    6.) Does it only affect the admin user or every user?

    7.) Have you gone through the standard troubleshooting procedures of disabling plugins except for Style Pack and bbPress, verifying that works properly, and then re-enabling plugins one at a time, retesting after each one, until you find the conflict?

    8.) Have you tried uninstalling v 5.6.0 and rolling back to v 5.5.9 to see if the issue still persists?

    There’s other things we can try, but it starts to get complicated quickly. These are the basics to try first.

    @naielah – It’s been 2 days. Just checking back in with you.

    Thread Starter naielah

    (@naielah)

    Hi

    Thanks for checking up. I didn’t do everything you said, but went to the backend and my posts are there but they are in an orange background. Posts that are posted are in a gray or white background in the backend.

    Do you have any idea why that would be? Why aren’t they posting on the forum but they are present in the backend?

    Thanks.

    It sounds like they’re being held for moderation.

    Check your main WP settings in Settings > Discussion > “Before a comment appears” & “Comment Moderation” ( /wp-admin/options-discussion.php ):

    Those settings affect THE ENTIRE SITE (including bbPress topics/replies). If you have any values specified for those settings, any topic or reply that doesn’t pass those checks will automatically be held for moderation. They will get saved to the DB and show up in the admin panel with a yellow/orange-ish background and have a status of pending:

    Thread Starter naielah

    (@naielah)

    It worked! Thank you so much! It was pending, but I had to go to replies to see it. I was looking at topics.

    Perfect! I’m going to mark this as resolved, but feel free to post here again if you have any other issues related to this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Not Allowing Me To Post’ is closed to new replies.