Hi @dag-persson,
I would like to sincerely apologize for the inconvenience you have experienced due to the recent update of our theme. We understand that this update has caused major issues for users with child themes, including yourself, and we deeply regret any negative impact it may have had on your website and business.
Our intention behind the update was to incorporate the latest technology and enhance compatibility with other resources. It helps to optimize your website’s design and functionality and offers better performance, security, and compatibility with the latest WordPress standards.
We understand that updating the latest version of ColorMag involves changing the Classes, Id’s, Function Name, Hooks etc. and it may require some adjustments to your existing content. However, we are here to support you throughout the transition. Our team is available to provide guidance, answer any questions, and assist you in making the necessary modifications to align your website with the latest version.
Also, Our team is actively working on addressing these issues and documenting the changes to help users navigate through the update more effectively. I sincerely request your cooperation and patience as we work together to fix the problems as soon as possible.
I would like you to contact us via the live chat support here: https://www.themegrill.com/ so that we can connect parallelly and fix all the issues on your side so that you can use the ColorMag theme continuously.
Lastly please accept our sincere apologies for the inconveniences caused. We deeply value your support and hope to regain your trust by rectifying the situation promptly.
Best Regards,
Barsha Paudel
ThemeGrill Support Team
