Not appearing on Mobile & no Success message

Hi,

It works for me on my phone. What kind of phone and what mobile browser are you testing this on?

Because it sends you to a success URL there is no need to show a success message.

Hope that helps. If you have any questions, please let us know!

Hi Lap

It is working now thank you – was a Samsung, Android with Google. Took about 24 hours to show up but seems to be working now.

Just a shame there is no success message on the bar itself. Is there a way to get it to disappear once they have been redirected to thank you/landing page?

Thanks for your time
Caroline

If you remove the success url it will show the success message instead.

I guess you could hide the bar by adding some CSS code to the thank you page, like this:

<style>
#mailchimp-top-bar {display: none; }
</style>

But it will show again as soon as you switch to another page.

If you use the Premium add-on of our other plugin, Boxzilla, it has a setting to hide the box after a signup was successful, even when someone comes back to the page another day, via a cookie. But it is a popup, so a little different from the topbar.

I suppose you could write your own code to set a cookie once someone visits the thank you page and as long as that cookie is set load the css above to hide the bar, but that would be out of scope for our free support.

Hope that helps. If you have any questions, please let us know!

Since there have been no replies for awhile I will now mark this ticket as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW ticket. Thank you!