Not authenticating

  • Resolved hampalm1

    (@hampalm1)


    3 years, 7 months ago

    Hi
    When I try to send a test email I’m getting the following error log:

    CLIENT -> SERVER: EHLO www.yachtsandproperty.com
CLIENT -> SERVER: STARTTLS
CLIENT -> SERVER: EHLO www.yachtsandproperty.com
CLIENT -> SERVER: AUTH LOGIN
CLIENT -> SERVER: [credentials hidden]CLIENT -> SERVER: [credentials hidden]SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [AM9P195CA0025.EURP195.PROD.OUTLOOK.COM]
SMTP Error: Could not authenticate.CLIENT -> SERVER: QUIT
SMTP Error: Could not authenticate.

    Can anyone advise ?
    Kind regards
    Andrew

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)
  • Thread Starter hampalm1

    (@hampalm1)

    Ah, actually the theme has paid Memberships Pro built in to it, so it seems like the simple memberships plugin maybe similar. The popup still raises questions, I think for this level of security to work, I need to remove the popop but I will have a think about this.
    Thanks for all your time and advice

    You are most welcome.

    If your issue is resolved, please mark this thread as resolved.

    Thank you

Viewing 2 replies - 16 through 17 (of 17 total)
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