They are the most unreliable producer.

  • I purchased a PRO account, but the entire ID seems to have been deleted from the licence site. I cannot download or activate it.

    Even if you report an obvious bug, they reopen the situation by saying that it is natural to have bugs.

    proアカウントを購入しましたが、ライセンスサイトからIDごと削除されたようです。ダウンロードもアクティベーションもできません。

    明らかなバグを報告しても「バグはあって当然だ」と開き直りです。

    • This topic was modified 4 months ago by COTA.
    • This topic was modified 1 month, 3 weeks ago by COTA.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Liton Arefin

    (@litonice13)

    Hi @cotajp,
    It should be a support ticket. Did you contact us about this issue?

    We’re working really hard to make our products perfect.
    For any product, it’s very normal that it may have bugs.
    we really give value for our valuable customers like you.
    Please contact us directly. We’ll try fix our issues asap we can.
    I’m requesting you to re-consider your review, it will hurt our reputation.

    Thanks for understanding

    Thread Starter COTA

    (@cotajp)

    “Please contact us directly.”??
    What will they do in a closed space?

    for a problem that is also present in the official demo is a lack of confirmation by your company.

    <u>https://enhanceyam.s3-tastewp.com/wp-admin/admin.php?page=jlt_admin_bar_editor-settings</u&gt;

    Furthermore, your open attitude that every product has bugs is a self-serving argument that justifies a defective product and I will not tolerate it. Everyone has a better product than yours.

    This is proof that you are making us buy a defective product.

    Your verbal customer service is very admirable.

    I will re-evaluate only if there is sincerity and apology facing the customer who paid the amount, and if the correction is confirmed.

Viewing 2 replies - 1 through 2 (of 2 total)
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