Not Backing Up to Dropbox

  • Resolved neotechnomad

    (@neotechnomad)


    8 years, 2 months ago

    This has been occuring for last three days.
    Creates Archive.
    Compresses to TarGz.
    Checks database.
    Does not upload to Dropbox.
    Backup is in Uploads directory, as is Log file.

    No Errors shown.
    Success message after the backup in the ‘Logs’ screen, but no backup to Dropbox.
    Log shows – “Log only 0 seconds”

    Have re-authorized plugin to Dropbox.
    Have run manually four times with same result.
    Date/time correct, but runtime on ‘Jobs’ screen always reads “665 seconds”, yet actual runtime for manual backups I have just run varies – approx. 380 seconds to 1400 seconds.

    Have viewed other posts describing same problem, yet mine is not “fixing itself”.
    Have this plugin on two other sites (one on same server) and they are running fine and uploading to Dropbox.
    Running WooCommerce on this site, but not others.

    Suggestions?

    Edit:
    Fifth attempt finally uploaded to Dropbox but, though actual Runtime was 1750 seconds and Date/time is correct, Runtime stated on ‘Jobs’ screen still reads “665 seconds”.

Viewing 1 replies (of 1 total)
  • Thread Starter neotechnomad

    (@neotechnomad)

    Update…

    Scheduled Update AT 3:00 A.M. EST did not upload to Dropbox.
    Backup is in Uploads directory, as is Log file.
    No Errors shown.
    Success message after the backup in the ‘Logs’ screen, but no backup to Dropbox.
    Log shows – “Log only 0 seconds”
    On ‘Jobs’ screen, Date/time are correct, but runtime still reads “665 seconds”.

    Plugin worked fine on December 23, 2016, then suddenly (…only on this site) began failing upload to Dropbox, recording consistent time of “665 seconds” on ‘Jobs’ screen, and Log screen showing – “Log only 0 seconds”.

    The site this occurs on has Woocommerce installed and is a ‘https’ SSL secure site, whereas the sites where this plugin is installed and is working fine and uploading to Dropbox are ‘http’ non-SSL sites.
    Would this mmake a difference?

    So, plugin has returned to its’ former behaviour.
    Not having backups off-server is unacceptable.
    I have been using this plugin on several sites for almost 2 years with excellent results and would prefer not to have to change plugins.
    Please address this problem.

Viewing 1 replies (of 1 total)
  • The topic ‘Not Backing Up to Dropbox’ is closed to new replies.