Not calculating cost to weight

  • Resolved cencerrita

    (@cencerrita)


    3 years, 11 months ago

    Weight based shipping Royal Mail 48 is only showing the cost (￡1.03) for minimum weight which is below the mug weight of 150g. When entering an order for 4 mugs it still charges the same.
    One mug at 150g should be ￡3.02 and 4 mugs ￡3.4
    I have double checked woocommerce is chnaged from KG to g and whichmeans i can then use weight of 150
    Wordpress 5.7.1
    Woocommerce 5.2.2
    Weight base shipping 5.3.11
    PHP server 7.3.27
    PhP admin 4.9.5

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dan

    (@dangoodman)

    Please double-check the weight provided in both product settings and shipping rules is the same. E.g., if the weight unit in WooCommerce settings is set to ‘gram’, the product should have the weight set to ‘150’, and the shipping rules Order Weight is something like ‘above 0, below 150 or equal’.

    If that doesn’t help, please gather the following details: https://www.ads-software.com/support/topic/before-posting-gather-the-following-details-2/.

    Thread Starter cencerrita

    (@cencerrita)

    Thanks and I found the answer! Having changed woocommerce to grams which was easier to input different weights from a supplier (150/420 etc) I continued to use the same figures in the plug in and not chnaging to Kg (O.15/0.42 etc). Stupid mistake but could I see this as I was convinced the plug in would also follow woocommerce. Ah well alls well trhat ends well ??

    Plugin Author Dan

    (@dangoodman)

    Thank you for the update!

Viewing 3 replies - 1 through 3 (of 3 total)
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