Not clear that you have to add captcha field to forms

  • Resolved jamminjames

    (@jamminjames)


    3 months, 4 weeks ago

    It’s not clear that you have to add Captcha field to forms in order for Captcha to start working.

    I had it set in the main Settings section for Forminator, and thought that would do it for all forms. It should be made clear there that you need to then add the Captcha field in each form.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @jamminjames,

    The settings page under Forminator > Settings > Captcha is only for setup, to add the captcha to a form the Captcha field needs to be added to each form individually.

    This is mentioned in the documentation:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#recaptcha-type

    However, I’ll make sure your feedback is brought to our teams attention.

    Best Regards,

    Nithin

    Thread Starter jamminjames

    (@jamminjames)

    Yes, please do. There should be an obvious note about it in the main Settings section for Forminator,?as I mentioned, because this is not something I would even have thought to read about in the documentation. When you finish setting that in the main settings, it feels like you’re done, like there’s no reason to look it up.

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @jamminjames,

    Hope this message finds you well.

    I want to inform you that our Forminator team escalated this as an improvement, however, I am afraid we couldn’t provide an ETA about when this would be applied.

    We understand the importance of resolving this matter promptly, and we appreciate your patience and understanding as we work towards a resolution. Rest assured that we will keep you informed of any significant updates or progress regarding this.

    If you have any further questions or concerns about this issue, please feel free to reach out for assistance.

    Best regards,
    Laura

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @jamminjames,

    I hope you’re doing good today!

    We have forwarded your suggestions to the developers, and will be marking this thread as resolved. Please feel free to reply though, in case you have any further comments.

    Best Regards,
    Dmytro

Viewing 4 replies - 1 through 4 (of 4 total)
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