Not clear: “unable to find anyone”

  • Resolved Florence

    (@floortjahh)


    1 year, 7 months ago

    Hi there!

    We are using this plugin for our wedding website and the first guests are RSVP’ing. We’ve received feedback that some people don’t see the “We were unable to find anyone with a name of?…” notice and assume they’ve RSVP’d successfully. I think this happens because that notice is put at the top of the form, instead of below the submit button.

    1. Is there a bit of php I could use to move it below the submit button?
    2. Is there also a way to style that text without editing the plugin file? I found the text in rsvp_frontend.inc.php, but I’d rather not touch that code.

    Thanks again!

    • This topic was modified 1 year, 7 months ago by Florence.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @floortjahh,

    1. While I understand why you would want to move the text, I’m sorry to say that we do not offer custom coding services for plugin changes. It’s not something we recommend doing because it can go wrong. However, we would be happy to assist you with any questions or issues you may have with the existing features of our plugin. For example, a solution to this issue would be to go to RSVP Settings > scroll down to Do not scroll page to the top of the RSVP form: > check this option and save. When users will complete the RSVP form it will no longer scroll to the top of the page and users will not miss the error message.
    2. Yes, you can style it using this CSS code: 
    .page-content .rsvpParagraph > strong {
	font-size: 25px;
	color: red;
}

    Warmly,

    Mihaela

    Thread Starter Florence

    (@floortjahh)

    Hi Mikhaela

    Thanks again for a quick reply. The issue is that the form isn’t scrolling all the way to the top, to where that message is. That is why users are missing this message completely. So either it should scroll higher, or the message should appear lower. I’m thinking this is pretty critical to the usability of the plugin, no?

    Thread Starter Florence

    (@floortjahh)

    Hi Mikhaela, I tried adding the code you suggested to the custom styling box in the RSVP admin, but unfortunately it didn’t work. I tried it a couple different ways. Please advise. Thank you!

    Thread Starter Florence

    (@floortjahh)

    Hello?

    Is it possible to send me the URL to take a look? Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Not clear: “unable to find anyone”’ is closed to new replies.