• Resolved nathalie75

    (@nathalie75)


    I am designing a website with the Avada theme (Version 5.5.2). Since I activated MailPoet 3 (Version 3.7.8) I have a big issue with images:
    When I upload images, Avada generates thumbnails that are 200, 400, 600, 800, 1000, 1200 pixel wide (they are called Avada grid image sizes). But if I want to insert an image and choose the size of it, the Avada grid image sizes don’t appear in the list, only the usual WordPress-Sizes (small, medium, big, full size).
    I used Avada for 15 Websites and I never had this issue. If I deactivate MailPoet everything is OK again.
    Please please please solve this issue. Avada is the most selled theme in the world and for sure one of the best. You have a really great plugin but you must be compatible with Avada!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there @nathalie75,

    Can you please contact us via this link https://www.mailpoet.com/support/wordpress-forums and we can then debug this for you. ??

    Thanks!

    Thread Starter nathalie75

    (@nathalie75)

    The (excellent) Avada-Supportteam could give me a fix for it. I hope it can help some other users until MailPoet (or Avada) fix it in the future.

    Analysis Avada-Supportteam
    Location of the code that is causing the issue: mailpoet\lib\Config\hook.php. Avada do also make use of the filter “‘image_size_names_choose” and there seems to be a conflict.

    Fix Avada-Supportteam
    The support-Team changed the priority of the filter in the Avada theme to resolve the issue. They inserted this code in the functions.php of my Avada child-theme and now it’s working:

    /*Fix for grid size images*/
    add_action( ‘after_setup_theme’, ‘change_avada’ );
    function change_avada() {
    remove_filter( ‘image_size_names_choose’, array( Avada()->init, ‘add_image_sizes_to_media_library_dialog’ ) );
    add_filter( ‘image_size_names_choose’, array( Avada()->init, ‘add_image_sizes_to_media_library_dialog’ ), 999 );
    }

    Hi Nathalie,

    We’re happy to know that the Avada Support Team could come up with a fix for it. That’s great and thank you for sharing the fix here.

    It surely can help other users that may face this issue as well.

Viewing 3 replies - 1 through 3 (of 3 total)
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