Not Compatible with IE or Safari?

  • Resolved hamiltontroll

    (@hamiltontroll)


    7 years, 5 months ago

    WordPress version:4.8
    Plugin Name and version: Easy Sign Up
    Plugin is installed at this website/webpage: https://airport-security-parking.com
    I did this: uninstalled everything, tested it on every browser, computer and mobile device, cleaned cache etc.
    I expected the plugin to do this: The plug in HAS been working until yesterday. A customer fills in their name and email address and presses the submit button in widget at bottom of page, it is supposed to direct to the coupon page here: https://airport-security-parking.com/coupon-2
    Instead it did this: On firefox it works, on internet explorer or safari or various mobile devices it doesn’t work and instead directs to this page: https://airport-security-parking.com/?esu_qv=true that says: Failed Nonce Security Check

    I even found where it directs to that page and changed the ?esu_qv=true to coupon-2 bit IE still won’t work. Unfortunately I can’t make every customer use a specific browser so can we write a simpler code that just takes the info and redirects to the coupon page? I don’t even care about spammers just so long as they enter something and get the coupon. Please and thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Greenweb

    (@greenweb)

    Did you install/change anything yesterday?
    The error is occurring because the Nonce that WordPress generated for that form is not the same as the Nonce the form has submitted. The only time I have seen this issue on Easy Sign Up is when a site owner added the easy sign-up forms code by hand, this stops the nonces from syncing.
    An aggressive server-side caching system could also cause this issue.

    What are Nonces: https://codex.www.ads-software.com/WordPress_Nonces

    Thread Starter hamiltontroll

    (@hamiltontroll)

    There were a number of plugins that were updated, including the wordpress version. I just deactivated the W3 Total Cache, uninstalled the Easy Sign Up Plugin including all data and databases and then reinstalled. It’s working now. Or at least it is on my end. Thanks for the reply, hopefully it’ll work for everyone else.

Viewing 2 replies - 1 through 2 (of 2 total)
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