• Resolved zsaqadra

    (@zsaqadra)


    Hello, I’m currently using Woocommerce Subscription Extension: https://woocommerce.com/products/woocommerce-subscriptions/

    I noticed that when using Paypal Checkout, it removes and replace the subscription already in the cart when adding another subscription, is this supposed to happen?

    To clarify, I made a subscription product that has multiple flavors. I want the customers to have the capability to subscribe to 2 different flavors, which I believe should be possible.

    So like I said, when adding another subscription with a different flavor in the cart, it replace it instead of adding another item in the cart, and I get this message:

    “A subscription has been removed from your cart. Due to payment gateway restrictions, different subscription products can not be purchased at the same time.”

    I researched on why this message shows, and it seems to be payment gateway compatibility issues. But I checked the Payments section in Woocommerce and it states that it supports multiple subscriptions. See screenshot here: https://paste.pics/CDWGD

    That being said, I tried disabling it, and use the built in Paypal payment gateway in Woocommerce. And using that I was able to add 2 different flavor subscriptions.

    However, that is not the solution I need. I need Paypal Checkout since it can provide a Paypal button in the Cart page for normal products (that are not subscription products) which the built in Paypal could not.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @zsaqadra!

    Could you confirm, if you have enabled reference transactions for Paypal checkout which is needed for using Paypal checkout with Subscriptions.

    If you haven’t configured could you ensure they are configured correctly and then try to purchase subscriptions again?

    Thread Starter zsaqadra

    (@zsaqadra)

    How do I enable this in a sandbox account?

    Plugin Contributor Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    Per the forum rules, we aren’t allowed to offer support for our premium plugins such as Subscriptions through www.ads-software.com.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Not Compatible With Multiple Subscriptions’ is closed to new replies.