• Hi, your plugin unfortunately isn’t compatible with WooPayments Multi-currency. As you can see from my screenshot, at checkout when applying a discount it overrides the multi-currency conversion and applies the base currency price of each product (in this case £14.95) but with the buyer’s currency sign (in this case USD):

    Shame because I spent ages setting up the discounts, but I’ll have to disable your plugin because it’s costing me money by applying the wrong prices to products ??
    Or am I doing something wrong?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support thisisirene

    (@thisisirene)

    Good day, @webrightnow!

    Could you, please, add these products to the cart, visit Pricing rules>Tools>System report>Get system report and send that JSON file to us through our helpdesk?

    Thread Starter webrightnow

    (@webrightnow)

    Json submitted, thanks

    Plugin Author algol.plus

    (@algolplus)

    ok, thank you.

    but we’ll reply only on Monday

    Thread Starter webrightnow

    (@webrightnow)

    Provided access to staging site but sadly no solution yet, I lost too much money already on incorrectly priced carts so I’ve had to disable and turn all discounted grouped products into simple product bundles at a reduced price. Not what I wanted but I will now look for an alternative premium plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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