Not Compressing

  • Resolved myincomejob

    (@myincomejob)


    2 years, 6 months ago

    Hi,

    When I go to upload an image to my WordPress Website and then use the WP-Optimize to compress the images, I receive error messages.

    Missing header/body separator
    There was an error connecting to the image compression server. This could mean either the server is temporarily unavailable or there are connectivity issues with your internet connection. Please try later.

    I also received this message –

    cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received.
    There was an error connecting to the image compression server. This could mean either the server is temporarily unavailable or there are connectivity issues with your internet connection. Please try later.

    Any help would be appreciated.

Viewing 1 replies (of 1 total)

  • @myincomejob The error indicates that the network that WPOptimize is attempting to connect to is unreachable. This shows that the connection isn’t being blocked, but is failing to reach the Smush API server.

    Can you try to check with your host please, If they are blocking the request to connect to Smush server.

Viewing 1 replies (of 1 total)
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