Not convinced yet

  • The form itself is relatively easy to design, however the Email and Actions tab is not very clear in terms of what details go where.
    The form submission takes a long time to process too, with some submissions taking 24 hours to be delivered.

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  • Plugin Contributor Zach Skaggs

    (@wpnzach)

    Hey, Phil! Thank you so much for taking the time to leave us a review! Can you give more specific feedback on what was confusing in the Email and Actions tab and how we can improve that experience for you and future users?

    For your second issue, Ninja Forms processes submissions instantly (you can see them under Forms -> Submissions -> Choosing a form) in your WordPress dashboard.

    If your emails are being delayed, I’d strongly suggest contacting your host since they are who actually processes your email message and may know more about your delay.

    We’d love to hear more of your feedback and how we can earn the remaining stars. Please don’t hesitate to reply here or contact us via our support form (you’ll likely get a faster reply there) at https://ninjaforms.com/contact/

Viewing 1 replies (of 1 total)
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