not Dispaly resync Butoon

PHP Version: 5.6.21
MySQL Version: 5.6.33
WooCommerce Version: 2.5.
MailChimp WooCommerce Version: 1.0.70
Products: 80/859

Orders: 0/2980

Hey @sanjaynakate,

Thanks for the post and for providing all of that information up front – it does look like your setup meets our minimum requirements which is a great start. I’d love to get a bit of additional information from you and see what we can do to help out. Do you mind replying back here with the following information:
– Could you please send us a screenshot of what you do see when you are in WordPress and navigate from the Plugins tab then click settings and select the Sync tab? We would expect the Resync button to be there, as shown here: https://screencast.com/t/CkBaQYt6lXH
– Does this behavior persist when attempting to re-sync in an alternate browser with no plugins or extensions activated?
– Does the plugin otherwise work or is the syncing process simply stuck?

Thanks! I look forward to hearing back and helping out.

Pearl

plz check link …resyn not display button
https://justforhearts.wpstagecoach.com/wp-content/uploads/1png.png

plz help me ..
how to solve it

Hi @sanjaynakate,

Thank you for the screenshot. We are trying to replicate this on our end but have so far not been able to – do you mind letting us know what plugins and what theme you have installed as well? This will allow us to mirror that environment as closely as possible to see what is causing the issue. Additionally, could you please provide us with a link to your page where the plugin is installed? If we can replicate this behavior on our end that will help us determine the best way to resolve the issue.

Thanks,

Pearl

• This reply was modified 8 years, 2 months ago by mcsupport.

but how to provide login details privately

Hi @sanjaynakate,

I totally understand the concern here – login details should not be necessary, however if you don’t feel comfortable sharing all of the requested information here in a public support thread, please feel free to write in to the MailChimp support team following the steps outlined in their knowledge base guide, here: https://kb.mailchimp.com/accounts/management/mailchimp-support-options#Contact-Support

Please include a link to this support thread as well as the details requested above.

Thanks!

Pearl