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(@startechmarketing)

Hello I am Fish & Ships plugin for shipping

using shipping classes for the prices, so for example a nitro machine has  nitro small for 600 euro shipping medium for 900 and large for 1400,  the product is set to use the medium

It was working in the past releases

I use rules for example

#1  where in shipping class = class1-small   then shipping cost

#2 where in shipping class = class2-small

and nitro is on 

#33 34 and 35 

is only one rule for a class where the price is 1400

i only use Fish and Ships  for shipping costs

I double checked the shipping class for the product is correct and I did an update  but still shows wrong shipping amount

but for a smaller product the higher wrong shipping price scares the customer away from buying

I don't know what to do to fix it

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author rajeshsingh520
(@rajeshsingh520)

1 year, 9 months ago

Please provide clear steps so we can reproduce the issue on our end

Thread Starter startechmarketing
(@startechmarketing)

1 year, 9 months ago

ok I choose a product for example https://starpaint.de/produkt/matech-industrielle-lackierkabine-farbnebel-zu-abluftsystem-profi-sonderpreis/

Then I calculate shipping (for Germany) and it says 1.800 euro but it should be 3.200 euro but when I add the item to the cart and go back, then you calculate the right shipping.

Plugin Author rajeshsingh520
(@rajeshsingh520)

1 year, 9 months ago

Hi, we checekd your provided link and it showed us 3.2 only

View post on imgur.com

Thread Starter startechmarketing
(@startechmarketing)

1 year, 7 months ago

Hi, I have a problem again, not sure why, nothing has changed except updates.

I use Fish & Ships plugin – and configure rules by the shipping class,
This product https://starpaint.de/produkt/electron-e-coat-pro-v2-multicolor-pulverbeschichtungsgeraet-pulverhandanlage-pulverbeschichtungs-pistole-pulverpistole

Is the class pulverpistole and the price for shipping (without tax)
is 250, but it displays 385, Euro when I choose any city in Deutschland .

In woocommerce settings I have set it to display prices in sop and cart/checkout excluding tax.

I do not have a shipping price anywhere of 385 and if it was tax that is showing then it would be 297,50 with tax

I am not sure why this calculation of shipping is incorrect.

When I go to checkout – the price is still false

Plugin Author rajeshsingh520
(@rajeshsingh520)

1 year, 7 months ago

Hi,

We tested your given link for shipping method and it showed the same shipping cost as it was shown on your checkout page

View post on imgur.com

View post on imgur.com

Viewing 5 replies - 1 through 5 (of 5 total)

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