• Resolved gerges

    (@gerges)


    Hello,
    I’m trying to setup facebook for woocommerce plugin and when i try to connect instagram account adding profile, I can see the Instagram account but it is not active to choose and i got not eligible

Viewing 3 replies - 16 through 18 (of 18 total)
  • I am also facing this problem as well

    Plugin Support B C. a11n

    (@battouly)

    Hi @qayomihsan and @gerges,

    Account eligibility is something the Facebook support team can help you with. It could be some additional details needed from your end.

    If you have any further questions, let us know.

    Best!

    Hello,

    I have been facing this same problem for a while now and have actually neglected to post on my businesses instagram because of it, leaving my instagram confusing for customers. From what I can tell the facebook plug-in through woo commerce is not doing too well. I go through all steps and the last step does not go through. Deselecting options during the process results in the same conclusion.

    However today I saw a new page? To connect instagram for $80 a month? Is that the same integration which has developed a price point or is it contain additional services? At this point if I am able to get past the “problem occurred” page during the last step then paying may be a viable option. However if the same problem keeps occurring I will be very setback.

    Please and thank you, I am very much in need of some sort of direction regarding this issue.

Viewing 3 replies - 16 through 18 (of 18 total)
  • The topic ‘not eligible Instagram profile’ is closed to new replies.