• Resolved abewp

    (@abewp)


    When customers attempt to buy an AI004 full kit in aluminum: https://aisynthesis.com/product/diy-ms-20-filter/
    They get this message on checkout:
    Not enough units of AI004 OTA Voltage Controlled Filter – Full Kit Aluminum are available in stock to fulfil this order.

    Despite there being enough stock.

    WP: 5.7.2
    WC: 5.3

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • AJ a11n

    (@amandasjackson)

    Hi @abewp

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    • This reply was modified 3 years, 5 months ago by AJ a11n.
    Plugin Support abwaita a11n

    (@abwaita)

    Hi,

    We’ve not heard back from you in a while so we were checking if you have any updates regarding the conflict test above.

    Thanks.

    • This reply was modified 3 years, 5 months ago by abwaita a11n. Reason: *corrections
    Thread Starter abewp

    (@abewp)

    Since posting a new version of WC was released and that seems to have fixed it but I am still testing….

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hello @abewp,

    Since posting a new version of WC was released and that seems to have fixed it but I am still testing….

    Thanks for letting us know the update. We haven’t heard from you in a while, so it appears that you are no longer experiencing this issue.

    So, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Not enough units of [] are available in WC’ is closed to new replies.