Not exporting the whole data

  • Hi,

    Thank you for your plug-in. It is really helpful.
    Can you please help to solve my problem? I cannot export the whole data (customer emails) into CSV file. There are around 350 different customers recorded in our WooCommerce system from Sep to Nov 2016. However, there are only 150 customer emails exported to the file. How can I export all the data recorded in the system?

    Thank you very much,
    Phoebe.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Phoebe,

    Can you please let me know if you are getting any error while you export data from Sep to Nov 2016?

    Meanwhile, could you please do following for me?

    Please add following lines to wp-config.php file.

    define('WP_DEBUG', true);

define( 'WP_DEBUG_LOG', true );

define( 'WP_DEBUG_DISPLAY', false );

    Please add those lines before.

    /* That's all, stop editing! Happy blogging. */

    This will create a debug.log file in /wp-content/ folder.

    Now, please try to export orders again, if problem appears again, please send me contents of debug.log file in next message (in premium forum), so that we can investigate the issue.

    Regards,
    Ankit

    Plugin Author Ankit Gade

    (@wpgurudev)

    Could you please update to 2.1.5 and check if resolved the issue?

Viewing 2 replies - 1 through 2 (of 2 total)
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