Not Falling Problem

  • Hello,

    I couldn’t figure out how to find a solution for the problem I’m having, I would like to ask for your support in this regard. I really like your plugin. Although it is free, it performs very well. I wanted to get feedback from you because I had the same problem more than once. Some of my customers’ forms are not dropping. I want to give an example so that you can understand. During the day, 28 of the 30 forms fall on 28 of them, but 2 of them do not fall. In order to make this comparison, I also drop the forms to my Email address. I could not understand the reason why all forms do not fall into the Google E table. Since I think it is a server-side problem, I tested by moving my site to 3 different hosting providers, but the problem still persists. Can you help with the subject?

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  • Plugin Author westerndeal

    (@westerndeal)

    Hello @portakals
    Sorry for the delay in responding, as you have written your issue here,
    You can write the issues in support here

    First, I would like to mention,
    It may happens if the issue is with Google API limit, therefore we are offering Database and also click to send the miss entries from Database entries to Google Sheet from the list in your backend, which is available in PRO version.

    Alternatively, you can create you own API and Approve it from Google and use it to avoid missing entries. [Available in PRO version to configure]

    Let me know if this helps!
    Feel free to get in touch if have any further issues or questions.
    I would love to help you further.

Viewing 1 replies (of 1 total)
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