• ResolvedPlugin Author Peter Booker

    (@peterbooker)


    I have just been made aware of a bug in the way we collect your tweets. If you have made a connection to Twitter through our plugin, but cannot display your Tweets, this may be effecting you.

    Cause:
    There is a very small chance that the screen_name Twitter provides is not actually the screen_name in use by Twitter. We then use this to identify who when requesting your Tweets and

    Solution:
    I am currently creating an update to change the way we identify you to using your User ID instead, which should prevent this problem occuring. This should be released in the next 30mins and any new connections formed using that version should not suffer the same problem.

    I will update this thread as resolved once the update has been released.

    Sorry for any inconvience caused.

    https://www.ads-software.com/plugins/kebo-twitter-feed/

Viewing 9 replies - 16 through 24 (of 24 total)
  • Plugin Author Peter Booker

    (@peterbooker)

    Okay, there is definitiely something unexpected inside your $tweets variable, which should contain your Tweet data.

    I am pushing out another update which will fix the PHP notice, and then I will have a think about how we can discover what is happening.

    If you visit the plugin options page, are there any error messages recorded yet?

    Nope, still no error log messages.

    Plugin Author Peter Booker

    (@peterbooker)

    Okay,

    This is certainly problematic. Unfortunately I am not sure what more troubleshooting I can do without access to the site/database to run some tests and manually see what the responses are.

    It doesn’t look like I am likely to find the problem and fix it in the short term, so I would advise you to pick another plugin for this project as I am sure that you have better things to do than spend so much time trying to get a Twitter Feed working.

    I will continue my attempts to identify and resolve problems like this and I really appreciate you making the time to give me feedback.

    I am sorry for the inconvenience caused to you and I will do everything I can to avoid more experiences like this in the future.

    No problem, thanks for your help anyway.

    best of luck.

    Hello, I’m having what appears to be a unique problem, there is a blank tweet showing up in my feed that looks like a phantom user:

    <img src="https://i.imgur.com/phL1gHK.png"</img>

    Is this just because I don’t have enough tweets in this account? Or is there some issue with my settings possibly?

    Plugin Author Peter Booker

    (@peterbooker)

    Hi exaltron,

    Thank you for bringing this to my attention. It is a byproduct of the extra information stored to manage the background caching, which is being incorrectly picked up as another tweet.

    For now, you can limit the number of Tweets and expand it as you get more Tweets. I will push the fix for this into the next patch.

    Thank you for making the time to let me know, sorry for the inconvenience.

    Plugin Author Peter Booker

    (@peterbooker)

    Also, thank you for providing an image, it made it very easy to identify what you were describing and to replicate it myself.

    hi Peter,

    i did every thing you said, but i still not showing the last Posts and having this messages :
    Error 32: Could not authenticate you – There is a problem with your connection to Twitter, please disconnect and re-connect to the service.

    Error 64: Your account is suspended and is not permitted to access this feature – Twitter has blocked our access to your account.

    Error 88: Rate limit exceeded – Your account has hit Twitter’s limit of 180 requests per hour, we are making 12 of those requests. You can edit ‘Feed Refresh Rate’ in the options above to change this.

    Error 89: Invalid or expired token – There is a problem with your connection to Twitter, please disconnect and re-connect to the service.

    Error 130: Over capacity – Twitter are currently too busy to reply.

    Thanks for you help.
    Best regards,
    La luchadora

    Plugin Author Peter Booker

    (@peterbooker)

    Hi LaLuchadora,

    I believe there are still a small number of situations which are causing character encoding issues. These then corrupt the format of the tweet data and result in not showing any Tweets.

    I will be working on this until I find a fix, it is very important to me that everyone can use the plugin without problems! Sorry for the inconvenience.

Viewing 9 replies - 16 through 24 (of 24 total)
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