Not Finding one custom post type

I have a number of custom post types that were created by the plug “Custom Post Type UI” and when I use the short code all is fine. Then I added another plug that creates a new post type but the short code cannot find that one post type.

I checked in the db posts table and the post is clearly there with the correct custom post name in field “post_type”. The value in that field is the same one I use in your shortcode “[ic_add_posts post_type=’custom_name …]’ . But it cannot find it.

Are you doing something different that a simple query to find those custom type post records. I use this query and it finds them.
SELECT
post_type
FROM
local-lore.bk_posts
WHERE (post_type = ‘custom_name’);

Thanks