Not finding S3 bucket

  • Resolved mvandemar

    (@mvandemar)


    7 years, 5 months ago

    I am getting the following error at the end of the backup (everything else appears to work fine):

    [14-Oct-2017 09:47:40] ERROR: S3 Bucket "{bucketname}" does not exist!
[14-Oct-2017 09:47:40] ERROR: Job has ended with errors in 659 seconds. You must resolve the errors for correct execution.

    However, the bucket I selected was in the dropdown in the BackWPup dashboard after I entered in the S3 details (it was the only one), so obviously the plugin recognized it originally, and it’s still showing there when I look in the settings. Why would it say it’s not there when it auto-configured the setting itself? The region is US East (Ohio) in case that matters, thanks.

    -Michael

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @mvandemar,
    Uhm, Let me guess, is your bucket really exists in US East(Ohio) region? Could you check it again?
    And try to clear your browser cache too to see if that caused an error? ( Just my guess)
    If not works, try re-authentication with S3, is this helps?

    Thread Starter mvandemar

    (@mvandemar)

    Yes, the bucket is really in the US East (Ohio) region.
    I reauthenticated and tried in a completely different browser, same exact error.

    -Michael

    Plugin Support happyAnt

    (@duongcuong96)

    @mvandemar,
    Sorry, But I have look at S3 backup and cannot find US East in the dropdown list!
    Please change to other S3 location like US West, is this helps?

    Thread Starter mvandemar

    (@mvandemar)

    This is what is selected:

    Amazon S3: US Standard.

    Are you saying that will not work? US East was the default option when I set it up.

    -Michael

    Thread Starter mvandemar

    (@mvandemar)

    Ok, I switched it to one of the US West locations and it worked fine. What is the “US Standard” option for then? If that doesn’t actually work then you might want to consider removing it as an option.

    Thanks.

    -Michael

Viewing 5 replies - 1 through 5 (of 5 total)
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