• Just upgraded to the latest version of the plugin 1.3.1.1, and now any email sent from the UpdraftPlus 2.16.19.24 backup plugin has lost all its formatting.

    There are no line breaks at all in any of the emails sent from Updraft so it is very difficult to read.

    The Updraft plugin has not changed and this was not happening before the upgrade to 1.3.1.1

    Test emails sent from the Customizer, look OK so not sure why this is now happening

Viewing 10 replies - 16 through 25 (of 25 total)
  • seb06

    (@seb06)

    Hello, that is the same thing for me, I am using WP Fastest Cache.

    Could you please see what is going bad with that plugin?

    Best

    seb06

    (@seb06)

    any answer?
    Best

    Damian

    (@timersys)

    The change in 1.3.1.1 adds formatting and sanitization if the email is not HTML. If the email it’s already HTML no extra formatting it’s added because it should be already formated and sanitized from the source that it’s sending it.

    You can’t provide access to any of the sites you have affected? I can’t reproduce error locally so I don’t know what to fix

    seb06

    (@seb06)

    Hello,

    In fact I checked my code and previously I was added \r\n to the end of my strings to add line breaks.

    But now I need to add <br> or to add my strings into an html <p> with css and it works !

    But I do not know why \r\n worked in the past.

    Thanks for your follow up !
    Cheers

    dlx

    (@deeluuxe)

    Same problem here!

    I′m using Formidable Forms to send emails as plain text when a form is submitted. In version 1.3 everything worked fine. After upgrading to version 1.3.1.1 all line breaks in all emails are gone.

    What can I do to fix this?

    Best regards,
    Jan

    Thread Starter dbm44

    (@dbm44)

    The simple basic contact form also uses \n to signal line breaks.

    It looks like whatever the change in 1.3.1.1 was that added formatting and sanitization if the email is not HTML, is responsible for stripping the line breaks

    Damian

    (@timersys)

    I still can’t reproduce the issue on my local site. Could any provide screenshots or access to a site with the issue?

    When I send this text wiht formidable forms, or simple contact forms

    This is a test. First line.
    
    Second line with space in the middle.
    Third line without space.
    
    Fourth line with space in the middle.

    I get the same:

    <p>Message: </p>
    <p>This is a test. First line.</p>
    <p>Second line with space in the middle.<br>
    Third line without space.</p>
    <p>Fourth line with space in the middle.</p>
    Damian

    (@timersys)

    anyone could send an email to info at timersys.com so I can see original and failed?

    Thread Starter dbm44

    (@dbm44)

    @timersys

    I just sent you a message direct from the contact form. Message was:-

    This is a test message using Simple Basic Contact Form. First line.

    Second line with space in the middle.
    Third line without space.

    Fourth line with space in the middle.

    When I receive the message it shows as:-

    This is a test message using Simple Basic Contact Form. First line. Second line with space in the middle. Third line without space. Fourth line with space in the middle.

    Do you get the same?

    Damian

    (@timersys)

    Thanks @dbm44, I replied to that email. Let me know if you could provide access or do some changes on my behalf

Viewing 10 replies - 16 through 25 (of 25 total)
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