• Resolved listblank

    (@listblank)


    /wp-content/plugins/vikbooking/site/resources/uploads/wood_cabins_4people.jpg

    /wp-content/plugins/vikbooking/site/resources/uploads/thumb_wood_cabins_2people.jpg

    /wp-content/plugins/vikbooking/site/resources/uploads/thumb_wood_cabins_4people1.jpg

    and other 404 (Not found)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello,

    There might be some problem with some external plugin that is blocking the images. Please try disabling some external plugins, especially if you have some Optimizer, Cache, or Manage Images plugins, and check again.
    Try also, with these plugins disabled, to upload the images again.

    In case the problem still exists, please contact us by using our official website so our technicians can have a deeper look at it.

    I hope this helps,
    Best Regards,
    VikWP Team

    Thread Starter listblank

    (@listblank)

    These pictures are not in the plugin itself at /site/resources/uploads/ if you download it

    Plugin Author e4jvikwp

    (@e4jvikwp)

    If that’s the case, then we suggest deleting all the extra photos for your room and re-upload them again. This will ensure a proper generation of the thumbnails as well as for the main image.

    If the “404 not found” error was confirmed by the fact the files are truly missing on the server, then the only solution is to edit that room from the wp-admin section of VikBooking to delete all the extra photos and to re-upload them properly.

    Thread Starter listblank

    (@listblank)

    They are not in the plugin archive if you download them now at https://www.ads-software.com/plugins/vikbooking/

    Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello,

    That’s correct. Our plugin does not upload any “wood_cabin” images during the installation. Those images listed in your first message must have been set to your room during the installation of a sample-data package, or maybe through a manual upload of such photos.

    Your are not going to find those images on any of our official repositories, I’m sorry. The only solution as I said is to delete all photos for the room that returns the 404 error messages for the missing images files. This way you can re-upload all the desired photos and you will no longer get 404 error messages for missing photos.

    Thread Starter listblank

    (@listblank)

    Sorry, got it, thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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