Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey Krugner,

    Thanks for your feedback and review. Just to note, the plugin is completely free and can display text updates from your Facebook feed – as stated in the plugin description. It is not intended to be used to display photos or videos from your posts. We do sell a Pro version of the plugin which allows you to display photos and videos in your posts if you’d like to do so, along with a bunch of other additional features.

    As with any quality product, it costs time and money in order to continually support, maintain and update. We devote a lot of time and effort to supporting and updating this free plugin, a lot of the time to users who never pay us a cent. We wouldn’t be able to do this if we weren’t able to charge for a Pro version. I’m afraid I’m not able to give up most of my evenings and weekends in order to support a free plugin without at least some form of payment. My wife and kids wouldn’t take too kindly to that.

    I think it’s a little unfair to rate a plugin 1 star just because some additional features require you to upgrade. All of the features listed in the plugin description are included completely free of charge and we’ve been completely transparent about the fact that additional features, such as photos and videos, require you to upgrade to the Pro version.

    If you have any other feedback at all then we always welcome ways in which we can improve the plugin.

    Thanks again!

    John

    Thread Starter krugner

    (@krugner)

    Grateful for the immediate response.
    Yes, you’re right.
    I I apologize for my sudden response.
    I was really angry because I did not read about the posts with pictures and videos.
    I came, I saw the video tutorial, and saw the pictures and then set up and only then realized I would need to make the purchase of the PRO to get the benefits.
    I will reconsider there in the forum wordpress not to harm you.
    All the best and success to you.

    Plugin Author smashballoon

    (@smashballoon)

    Hey Krugner,

    No problem at all. I really appreciate you changing your rating, and completely understand your initial reaction. I apologize if the website was misleading at all. We try to make it clear that the free version and Pro version are two different versions of the plugin but I can understand that it could be easy to confuse them as one.

    If you choose to continue using the free version and have any questions or issues at all then don’t hesitate to let me know and I’d be happy to help.

    John

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Not free. Because not show photos/videos’ is closed to new replies.