• Resolved ieio

    (@ieio)


    good morning and thank you for your job, most probably you already know it, but your plugin is not fully working after divi latest update to 4.9.0
    for instance your icons can’t be used as icon of the blur module
    kind regards

Viewing 8 replies - 1 through 8 (of 8 total)
  • lukas1space

    (@lukas1space)

    Hello Ieio, I wasn’t able to replicate the issue you are encountering.

    Please follow these instructions:
    In your WordPress Dashboard, navigate to Tools >> Site Health.
    Click on the “Info” tab.
    Then click on the “Copy site info to clipboard” button
    Paste the copied information on your response message.
    See this demo: https://www.loom.com/share/4f6556809658494a9cdd764542fa2644
    Thanks!

    Thread Starter ieio

    (@ieio)

    
    ### wp-core ###
    
    version: 5.6.1
    site_language: it_IT
    user_language: it_IT
    timezone: +01:00
    permalink: /%year%/%monthnum%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 0
    default_comment_status: open
    environment_type: production
    user_count: 3
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home
    wordpress_size: 51,38 MB (53878232 bytes)
    uploads_path: /wp-content/uploads
    uploads_size: 47,62 MB (49937350 bytes)
    themes_path: /wp-content/themes
    themes_size: 41,44 MB (43451896 bytes)
    plugins_path: /wp-content/plugins
    plugins_size: 6,53 MB (6850325 bytes)
    database_size: 7,48 MB (7847936 bytes)
    total_size: 154,46 MB (161965739 bytes)
    
    ### wp-active-theme ###
    
    name: Divi Child (DiviChildTheme)
    version: 1.0.0
    author: Elegant Themes
    author_website: https://www.elegantthemes.com
    parent_theme: Divi (Divi)
    theme_features: core-block-patterns, custom-background, automatic-feed-links, post-thumbnails, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, editor-style, widgets
    theme_path: /wp-content/themes/DiviChildTheme
    auto_update: Disabilitato
    
    ### wp-parent-theme ###
    
    name: Divi (Divi)
    version: 4.9.0
    author: Elegant Themes
    author_website: https://www.elegantthemes.com
    theme_path: /wp-content/themes/Divi
    auto_update: Disabilitato
    
    ### wp-themes-inactive (3) ###
    
    Twenty Nineteen: version: 1.9, author: Team di WordPress, Aggiornamenti automatici disabilitati
    Twenty Twenty: version: 1.6, author: Team di WordPress, Aggiornamenti automatici disabilitati
    Twenty Twenty-One: version: 1.1, author: the WordPress team, Aggiornamenti automatici disabilitati
    
    ### wp-plugins-active (3) ###
    
    Cookie Notice & Compliance for GDPR / CCPA: version: 2.0.3, author: Hu-manity.co, Aggiornamenti automatici disabilitati
    WP-Optimize - Clean, Compress, Cache: version: 3.1.7, author: David Anderson, Ruhani Rabin, Team Updraft, Aggiornamenti automatici disabilitati
    WP and Divi Icons: version: 1.2.1, author: Aspen Grove Studios, Aggiornamenti automatici disabilitati
    
    ### wp-plugins-inactive (1) ###
    
    Akismet Anti-Spam: version: 4.1.8, author: Automattic, Aggiornamenti automatici disabilitati
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Non disponibile
    imagemagick_version: Non disponibile
    file_uploads: File uploads is turned off
    post_max_size: 64M
    upload_max_filesize: 32M
    max_effective_size: 32 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.25
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.44.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.3.26 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 128M
    admin_memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 32M
    php_post_max_size: 64M
    curl_version: 7.71.0 OpenSSL/1.1.1d
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.3.27-MariaDB-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /wp-content
    WP_PLUGIN_DIR: /wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    
    Thread Starter ieio

    (@ieio)

    screenshot: https://ibb.co/mDKWDHh
    thank you

    lukas1space

    (@lukas1space)

    Hello ieio, I’m writing to inform you that we have recently released an updated version of the plugin, it fixes all the issues. Please check if it solves the problems for you and if anything unexpected happens, please let us know. Regards.

    Thread Starter ieio

    (@ieio)

    thank you but fyi the issue wasn’t fixed also after the plugin update.
    as you can see from wp site health log I only have 2other plugins (which I deactivated but there were no conflicts) and I use a child theme (switched to parent theme but the issue remained).
    any clue about what might be wrong?
    regards

    lukas1space

    (@lukas1space)

    Hello ieio, thank you very much. Please write us an email at [email protected] with the explanation of the issue and we will help you immediately there. Also, please attach the credentials to the site in the email (URL, login, password). Thank you.

    Thread Starter ieio

    (@ieio)

    email sent, thank you in advance

    Plugin Author WP Zone

    (@aspengrovestudios)

    Thank you for your help, issue has been resolved in recent update, so I am marking thread as resolved. Please feel free to contact us again if you need further help.

Viewing 8 replies - 1 through 8 (of 8 total)
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