Not functioning properly with WP 3.9

Just FYI… it’s 43 minutes later, and the “spinner” is still going in circles. The message has yet to get sent.

+1
We are having trouble as well. It worked flawlessly for ages until the last update.

Same behavior: click send and the “working” spinner appears but nothing happens. The confirmation page is not shown. However, I have confirmed that if the “to” address is local to the server the mail is delivered. I am trying to confirm receipt at a remote address.

Update: I tried creating a brand new contact form… still doing the same thing. Not working.

We need to get this site up & running. I can’t wait any longer.

So, I’ve created a “test” page with your contact form. You can try using it there to see what I’ve been talking about. I am removing it from our main contact page.

Please DO continue to trouble-shoot this issue. We really like your plugin and want to continue using it.

https://agoodgoodbye.com/testing-contact-form

Try deactivating all other plugins and switching to the default theme.

I found this message at the bottom of HTML source of the page.

<!– WP Super Cache is installed but broken. The path to wp-cache-phase1.php in wp-content/advanced-cache.php must be fixed! –>

Hi there –

If you would’ve read through my posts, I have ALREADY disabled all the plugins, switched to the 2014 theme… in addition to trying the 2012 and 2013 themes.

Nothing is making your plugin work.

I had to re-activate everything so my client could post on her blog.

If you’re willing to trouble-shoot with me, I can disable it again. But I can’t just leave it that way unless we are working on it.

By the way, Super Cache is disabled. I don’t know why that’s showing up. It’s not turned on.

Having the same issue, constant spinning and no delivery but it’s only happening in my footer widget, not on my pages.

@mophilly & @mia2014

As per the Forum Welcome, please post your own topic.

Posting in an existing topic prevents being able to track issues by topic. Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.

@butterflyherder

WP Super Cache is a known issue reported several times in this forum – apparently the WP Super Cache plugin is not fully removed when deactivated and creates an ongoing error.

See https://www.ads-software.com/plugins/wp-super-cache/other_notes/

@buzztone… You got it! BRILLIANT!

I had NO IDEA that just the presence of the plugin’s files would affect the functionality of our site, even though it was disabled. Once I eliminated the files and removed the code that had been added to wp-config.php, everything started working PERFECTLY.

This is a good lesson and something I will remember going forward as I trouble-shoot other projects.

THANK YOU! ??

@buzztone my issue is precisely what the original poster wrote. We do not use wp_super_cache. the problem with sending mail from Contact 7 remains.

Thanks to the Contact Form 7 team for finding the problem. Version 3.8.1 resolves the problem on our sites.