Not generating new PDF thumbnails?

  • towards the middle of the page, we are displaying our document gallery, it’s been working fine, but after adding a new document, it’s not generating the thumbnail.. I did try disabling all other plugins and then removed/re-added the PDF file to the document gallery. after giving it a few minutes to render the thumbnail, and not seeing it, not sure what direction to take.

    • This topic was modified 6 years, 6 months ago by phendyr.

    The page I need help with: [log in to see the link]

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