Not Getting any email notification

  • ashtech2023

    (@ashtech2023)


    1 year ago

    Hello there,
    we created a multi-step form using your plugin. and added an email where it should send the notification of any form submission. but I’m not getting any email on the email that I set on the form setting.

    I tried to troubleshoot and sent test email. I’m receiving test emails but not getting emails when submitting the form

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mondula2016

    (@mondula2016)

    Hi,

    Thank you for your interest in our plugin.

    Do you already include the form that you generated with our plugin to your site? At the provided page, we cannot find a form that use our Plugin or did you modify it?

    Kind regards
    Team Mondula

    Thread Starter ashtech2023

    (@ashtech2023)

    Can’t you really see the form here? – https://prnt.sc/Usl2E6x-KJbM

    Plugin Author mondula2016

    (@mondula2016)

    Hi,

    we can see the form. If you use our form, it seems that you made a customizing of it.

    Please send to our office mail the export of the plugin. We like to test it on our system.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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