Not getting push notices anymore

  • Resolved extremeleadprogramcom

    (@extremeleadprogramcom)


    2 years, 7 months ago

    Initially when I set up the plugin, I had this option turned off: Do not use widgets (ask permissions directly)

    I collected about 172 subscribers including two of my own browsers.

    I have now turned that option on.

    The last two Push notifications that I have sent, I have not received them on my own two browsers?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter extremeleadprogramcom

    (@extremeleadprogramcom)

    I put the option back and subscribed a new browser.

    I sent a notification but ONLY that new browser got it, the old 2 did not… that means NONE of my original subscribers are getting anything, what happened???

    Plugin Author Perfecty

    (@perfecty)

    Hi, you can turn on the Server logging and view what was the Push Service’s response. Typically, the subscription is expired by the Browser itself and needs a new subscription. In theory the JS SDK should re-subscribe again when this happens. Please read and let us know if you find more information: https://docs.perfecty.org/wp/troubleshooting/

    Thread Starter extremeleadprogramcom

    (@extremeleadprogramcom)

    Will do that.

    I think this may have actually been my mistake when I reset my browser settings…

    Plugin Author Perfecty

    (@perfecty)

    Ok, thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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